At Signature Watch, we ensure that your definitive timepiece is handled with the utmost security and delivered to you efficiently.
1. Geographic Coverage
Currently, Signature Watch provides insured shipping exclusively within India. We are working to expand our reach and appreciate your patience regarding international shipping availability.
2. Order Processing and Secure Transit
We employ a meticulous preparation process to ensure the security of your high-value order before it enters transit.
| Phase | Timeframe | Detail |
| Verification & Preparation | 1–2 Business Days | Time allocated for final quality checks, authentication, and secure, tamper-proof packaging. |
| Insured Standard Shipping | 5–7 Business Days | Estimated transit time for delivery across India. |
| Total Estimated Time | 6–9 Business Days | Total period from order placement to final delivery. |
3. Security and Insurance Commitment
The value of your investment is protected through our strict security protocols:
- Full Insurance Coverage: Every shipment dispatched by Signature Watch is fully insured for its complete purchase value from our facility until it is successfully signed for by the recipient.
- Discreet Packaging: All packages are shipped in unmarked, non-descript outer cartons to minimize external attention and maximize security.
- Mandatory Signature: Due to the high value, all deliveries require a mandatory signature confirmation upon arrival. Please ensure a trusted individual is available at the delivery address to receive and sign for the package.
4. Tracking and Confirmation
- Prompt Notification: A detailed Shipping Confirmation Email containing the carrier information and a dedicated tracking number will be sent once the package leaves our facility.
- Real-Time Monitoring: You can use the provided tracking link or log into your account to monitor your shipment’s progress in real-time.
5. Returns and Exchanges
For details regarding return procedures, particularly concerning damaged or defective items, please consult our comprehensive Refund and Returns Policy. Claims must be initiated within the specified return window.